The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
“The room we stayed in was impressively large, providing ample space to relax and unwind during our stay.” view full review
Exquisite Chinese Cuisine
“Dining in a private room for a six-course Chinese meal was a highlight, with each dish beautifully presented and flavorful.” view full review
Effortless Service
“The hotel's innovative 'green pass' service rewarded us daily with a 500 yen discount for opting out of maid service, adding a lovely touch to our stay.” view full review
Convenient Connections
“The hotel provided a cable to link the in-room television to my phone, making it so easy to watch my favorite shows during our stay.” view full review
Osanbashi Yokohama International Passenger Terminal
3.0
km
63−10 Oimatsucho
Yokohama Municipal Nogeyama Zoo
2.2
km
2 Chome-1-1 Minatomirai
Yokohama Port Museum
2.4
km
Shopping Area
Yokohama Bay Quarter
1.3
km
Event hall
Pacifico Yokohama Seaside Park
3.2
km
Zoo
Nogeyama Zoological Park
2.2
km
1 Chome-12-12 Komachi
Hongaku-ji
810 m
Garden
Yokohama English Garden
1.3
km
Stadium
NHK Spring Mitsuzawa Football Stadium
2.3
km
2 Chome-9 Shinko
Kishamichi Promenade
2.0
km
Event hall
Nissan Global Headquarters Gallery
1.6
km
Shopping Area
Queen's Square Yokohama
1.6
km
Museum
Sogo Museum of Art
1.3
km
Shopping Area
Joinus
640 m
Nearby
2-14-19 Takashima Aso Bldg. 2F
Unko Museum
340 m
2-19-12 Takashima
Yokohama Sky Building
460 m
1-6-31 Nanko Nishi-ku Joinus Roof Top
Sculpture Park in Joinus
640 m
Shopping Area
Yokohama More's
160 m
4-7 Sawatari
Yokohama Disaster Risk Reduction Learning Center
540 m
Shopping Area
Yokohama Vivre
270 m
Shopping Area
Yokohama Porta
320 m
Mall
AsoBuild
340 m
Restaurants
All Day Buffet Compass
10 m
1-3-23 Kitasaiwai Yokohama Bay Sheraton Hotel and Towers 2F
Japanese Restaurant Ko-No-Hana
0 m
1-3-23 Kitasaiwai Yokohama Bay Sheraton Hotel and Towers 8F
Chinese Restaurant Sai-Ryu
20 m
1-3-23 Kitasaiwai 3F Yokohama Bay Sheraton Hotel & Towers
Sky Lounge Bay View
210 m
1-3-23 Kitasaiwai 28F Yokohama Bay Sheraton Hotel & Towers
Pastry Shop Dore
250 m
1-3-23 Kitasaiwai Yokohama Bay Sheraton Hotel & Towers B1F
Lobby Lounger Seawind
210 m
1-3-23 Kitasaiwai Yokohama Bay Sheraton Hotel & Towers 2F
Teppanyaki Sagami
20 m
1-3-23 Kitasaiwai
Bar BAY WEST
210 m
1-3-23 Kita Saiwai Yokohama Bay Sheraton Hotel & Towers 3F
Takano Fruit Parlour
250 m
1-6-31 Minami Saiwai Yokohama Takashimaya 2F
Gyukatsu Kyoto Katsugyu
370 m
1-2-7 Kitasaiwai B2f
Oslo Coffee Yokohama Joinus
290 m
1-4-81 Minami Saiwai Diamond B1F
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
clean
friendly staff
small rooms
late breakfast
8.4/10
Great
Rooms
8.4
Location
9.8
Service
8.8
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
8.5
8.5/10 based on 399 reviews
Wendy
United Kingdom,
February
2024
8.8/10
The hotel is in the heart of Yokohama, right by the train station, offering a convenient location with plenty of nearby shops and restaurants. The rooms, although small for the price, were spotless and provided a great place for a restful stay. The service was exceptional, with friendly staff who made my stay welcoming and memorable. The dining experience offered excellent variety, though breakfast started a bit late for some. Overall, a great value for staying in the bustling center of town.
Rooms
8.0
The rooms were spotless and made it super easy to get the needed rest, although a bit small for the price.
Service
9.0
The staff promised to pass my requests to the concierge, remembered my name, and were incredibly friendly, making my stay excellent.
Location
10.0
The hotel's unparalleled location right by the Yokohama Train Station was prime for easy access to shops and transportation, ideal for exploring the town.
Dining
9.0
Facilities
8.0
The hotel offers various facilities that add value to the stay, ensuring a convenient and enjoyable experience.
clean
small rooms
Richard
United States,
October
2023
9.0/10
My stay at the hotel was fantastic! The rooms were spotless and spacious, just like those in the USA. The location was superb, right across from the train station with many shops and restaurants nearby. The service was top-notch, with courteous and helpful staff.
Rooms
9.0
My room was immaculate with nothing out of order, except for a dry cleaning hanger left behind by the previous guest. It was large by Japanese standards, just like a room in the USA. The bathroom was large and had nice extras like a heated, automated toilet.
Service
9.0
The service was very courteous and helpful. The staff provided a cable linking the television to the phone, which was a nice touch. The exemplary shuttle bus to Haneda was a big plus.
Location
10.0
The hotel is right at Yokohama Train Station, making it very convenient with lots of shops, malls, and restaurants around. It's excellent walking distance to the station and shopping area.
Dining
8.0
The dining experience was great! The breakfast had lots of variations, including Japanese and international meals. The fact that the restaurant was open from six in the morning was very convenient for early risers.
Facilities
9.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Peter
United States,
August
2023
8.4/10
The hotel is conveniently located right across the train station but not the Shinkansen station, making it easy to access major transportation. The rooms, while a bit small, are non-smoking, but may feel cramped for more than one person. The service was exceptional, with kind and accommodating staff who made the stay enjoyable despite some inefficiencies during check-in. The dining experience at the Compass Restaurant offered a diverse self-service buffet with vegan options, although the menu did not change. The location is excellent, offering easy access to major train lines and making travel to and from the airport and nearby cities hassle-free.
Rooms
7.0
The rooms were a little cramped even for one person, but being non-smoking was a plus.
Service
9.0
The service was amazing, with staff being welcoming, accommodating, and efficient throughout the stay.
Location
10.0
The hotel's location is unparalleled, attached to the train station for all JR trains, major private lines, and the subway, providing exceptional convenience for travelers.
Dining
8.0
The dining experience at the Compass Restaurant was satisfying with a variety of options, especially for vegans, despite the buffet not changing.
Facilities
8.0
The hotel offers adequate facilities to meet the needs of guests.
J.
United States,
July
2023
8.2/10
Despite not being able to change rooms, the hotel offered clean and well-maintained rooms with thoughtful details. The service was attentive and welcoming, though everything was chargeable. The location, connected to Yokohama station, made travel convenient, but prices for extras were a surprise. The dining experience was decent but a bit pricey. The facilities were well-kept and pleasant overall.
Rooms
9.0
I couldn't change my room, but the one I had was clean and well-maintained, with nice touches in the bathroom and living room.
Service
8.0
The staff was welcoming and attentive, ready to assist and take care of my luggage.
Location
9.0
The hotel's connection to Yokohama station made transportation extremely convenient, though charges for extras were unexpected.
Dining
7.0
The dining experience was enjoyable with a large self-service buffet, though prices were higher than expected.
Facilities
8.0
The hotel facilities were well-kept and provided a comfortable stay.
John
United Kingdom,
May
2023
9.0/10
The hotel is situated right across the train station, offering large and comfortable rooms with a view of Yokohama Bay. The service is exceptionally lovely and accommodating. The location is unparalleled, attached to major train lines for convenient access. The dining options feature a mix of traditional Japanese dishes and favorites for a smooth start to each day.
Rooms
9.0
The rooms are spacious and cozy, providing a comfortable stay.
Service
9.0
The staff here are truly welcoming, accommodating, and efficient, making the stay pleasant.
Location
10.0
The central location, right at the heart of town and connected to all major transportation hubs, is excellent for easy exploration.
Dining
8.0
The dining experience offers a good variety of options, including traditional Japanese dishes and satisfying choices for different palates.
Facilities
9.0
The hotel facilities are well-maintained, providing all necessary amenities for a comfortable stay.